Frequently Asked Questions

Get answers to common questions about Eyelash Extensions.

Extensions typically last through a natural lash cycle of six to eight weeks, with visible shedding after two to four weeks. We recommend professional refills every 2–3 weeks to maintain fullness and replace lashes lost during your natural growth cycle.

Many clients with sensitivity tolerate extensions when we use high-quality, medical-grade adhesive and gentle techniques. We offer patch testing and hypoallergenic adhesive options—discuss your history during consultation so we can choose the safest products.

Avoid oil-based makeup and cleansers, refrain from rubbing or pulling lashes, and dry them gently after showering. Brush daily with a clean spoolie and schedule refills every 2–3 weeks. Proper aftercare extends wear and maintains lash health.

When applied and removed by trained technicians using proper adhesive and weight-matched extensions, damage is minimal. Overloading or improper removal can weaken natural lashes, so follow aftercare and opt for professional removal to protect lash integrity.

Initial full-set appointments typically take 90–120 minutes, including a consultation and patch test when needed. Refills are shorter—usually 45–75 minutes depending on retention and desired fullness. Arrive with clean, makeup-free eyes for best results.

Mascara is generally unnecessary and can shorten extension lifespan, especially oil-based formulas. If desired, use a water-based, extension-safe mascara sparingly on the tips only. Avoid waterproof mascaras and consult your technician for product recommendations.